Terms of Service

Draft updated:

1. Introduction

These are provisional website terms for XNM. They are a draft, not a project quote or signed agreement. Each project will be governed by a separate written proposal or agreement.

2. Services

XNM may offer work in these areas:

  • Web design and development

  • Digital strategy and planning

  • Conversion-focused design

  • AI agents and useful automation

  • Connected digital systems

  • Workflow and tool integration

3. Project Terms

3.1 Proposals and Estimates

A written proposal will describe the project scope, timeline, deliverables, and fees before work begins.

3.2 Payment Terms

  • Any deposit will be stated in the proposal

  • Payment milestones will be agreed in writing

  • Changes to scope require a new agreement

  • Invoice dates will follow the signed agreement

4. Intellectual Property

4.1 Client Materials

Ownership and permitted use of materials you provide will be confirmed in the project agreement.

4.2 Final Deliverables

Ownership and licensing of final deliverables will be set out in the signed agreement, including any:

  • Third-party materials and licences

  • Pre-existing tools and methods

  • Open-source components

5. Project Management

5.1 Timeline

The proposal will set out expected milestones and what both parties need to provide to keep work moving.

5.2 Revisions

The number of revisions and any extra-work fees will be stated in the project agreement.

6. Confidentiality

Both parties should identify confidential information and agree how it will be handled before work begins.

7. Project Termination

Termination and payment for completed work will follow the terms agreed for the individual project.

8. Warranty

Any support or warranty after launch must be described in the project agreement. It may address:

  • Updates to website content

  • Requests for new features

  • Issues with third-party services

  • Changes made after handover

9. Liability

Liability terms are not set by this draft. The final position will be stated in the written project agreement.

10. Changes to Terms

These draft terms may change before publication. Signed project agreements will set the terms for the work they cover.

For questions about a proposed project, message XNM on WhatsApp at +91 7034057054.

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